30-day postage paid returns

1 / 5

Catalina Long Sleeve Dress In Black

$73.06 USD

Description

Size(cm)/ (inch)	S	M	L
Bust	84	88	92
Bust	32.76	34.32	35.88
Waist	64	68	72
Waist	24.96	26.52	28.08
Hips	90	94	98
Hips	35.1	36.66	38.22

Material: Polyester
*The above data is for flat dimensions, and the high elastic fabric can be stretched.
*The above data is for reference only, please choose based on your usual purchase code.
*This size chart is manually measured and may have an error of approximately 1-3CM.The design of this long skirt is also very exquisite. The diamond tassels on the chest can not only reflect your current fashion and unique charm of low-key luxury, but also show the simple tailoring and slim design on your body, making you feel confident in wearing it. and a sense of taste.

Shipping Policy

DISPATCH TIME

Our products are made to order, which means we create your item after your order has been placed. To ensure the highest quality, our some products are handmade with love and attention to details. At this time, please expect your order to ship out in 1-4 business days. For pre-orders, please expect a production time of 15-30 working days as we require this time to prepare the materials.

Good things take time, and we assure you that our products are all worth waiting for. You will receive an email with tracking number once your order is shipped out! Kindly note that we are unable to cancel the order when it was shipped.

Free Shipping for orders over $89!
Delivery Time=Processing Time + Shipping Time
Processing time : Within 1-4 business days
Expedited shipping: $24.99, 6-8 days
Standard shipping: $8.99, 8-15 days.

SHIPPING TIMES & COSTS

We ship worldwide! All our shipping prices are in US Dollars (USD). Please note that business days DO NOT include weekends or public holidays. See below to find more information regarding delivery timeframes per destination:

Destination	Average Time (days)
The United States	11 (Standard Shipping) 8 (Expedited Shipping)
United Kingdom	8
Romania	12
Canada	10
Australia	8
France	9
Italy	11
Switzerland	14
Netherlands	9
Spain	12
Germany	13
Ireland	12
United Arab Emirates	6
Poland	10
Belgium	12
Sweden	11
Croatia	15
Greece	13
Mexico	15

We offer free standard shipping for all orders above $100 USD!

Please note that the time frame in the table is only an estimation. As there are many uncontrollable factors in international shipping, we can't make any shipping time guarantees. We are also unable to offer return for items arrive late. Check out our full return policy here.

DELIVERY INFORMATION

Delivery Delays: During busy sale periods or new collection launches, your order may not always be delivered within the specified delivery timeframes. We are unable to provide compensation to customers for any unexpected delays with your delivery once the item has been despatched from our warehouse.
Customs Charges: The prices within the online store do not include relevant overseas duties and other customs charges you may incur. These costs are imposed by your local customs office and are outside of our control. Please familiarise yourself with your country's customs charges and levies prior to placing an order. AuraGowns is not responsible if customers are not notified by their country's postal authority that items are awaiting payment of customs duties and taxes.

Return & Exchange

Return Policy

Our products are all hand-made with love and attention to details, but we know they are not always perfect. If you are not 100% in love with them, you can submit a exchange request within 7 days from the order delivery date. If there are quality issues with the product, you can submit a return request within 7 days from the order delivery date.
To initiate an return/exchange, please email us at service@auragowns.com

and provide the following details:
Order number
Name of the item(s) you wish to return/exchange
Reasons for the return/exchange
Photos of the item(s) you wish to return/exchange, clearly showing the item(s) and the attached tags.
Please ensure that the photos clearly display the tags attached to the item(s). This will help us confirm that the tags have not been removed and ensure a smooth return process. We will process your return request within 48 hours and provide you with further instructions.
Purchases excluding final sale can be returned for a Store Credit or Exchange Only. Styles returned are subject to rejection if they do not satisfy the following requirements:
The item is unworn and in original condition with all the tags still attached
The item has absolutely no marks or stains (including makeup and spray tan)
The item has hygiene stickers still in place (Swimwear)
The item does not have any odor (including deodorant, perfume, body odor or washing powder)
Earrings cannot be returned (for hygiene reasons)
Accessories( Press on nails, necklaces, gloves) non-returnable
A receipt and proof of purchase is available

*Special Explanation:Non-quality issues are not refundable; sizing issues can be exchanged

*Please do not send packages to the waybill address. Any packages sent there will be refused.

Exchanges

Exchanges can only be processed one (1) time per original order. If the item needs to be returned again only Store Credit will be available.

Please note items can only be exchanged for the same style in a different size Or different color only.

In the event that there is a delay with the in transit scan, there may be times the exchanged item is out of stock you will be issued with a store credit.

Faulty Item Return

We work hard to ensure every piece from our collections arrives to you in perfect condition.

However, in the unlikely case of an item being delivered as faulty, we request that we are notfied by a return request within 7 days of delivery and we will be happy to assit you.

If the fault is noticed after wearing the item, please include this information when describing the fault in the submission.

Refund is available if the item arrives faulty.

Please Note:

Please remember to keep the tracking information for your return package. To ensure a smooth return process and for the security of both our customers and our business, we kindly request that you retain the tracking information for your return package

The original shipping fees are non-refundable. Additionally, the customer is responsible for covering the return shipping costs

Contact US

How To Contact US?

We will reply to you within 48 hours if you use the "Submit a Help Ticket" function. Please submit a ticket if you have any questions about us. It's the most efficient way to get problems solved.

For any aftersales questions (order tracking ,returns and refund) please kindly send email to our customer servie team: service@auragowns.com

*Please do not return the address on the package, this is not the address of our factory.

*Due to the large volume of inquiries, it will take a long time to process. Please be patient and wait for our reply. We will reply to your inquiry within the time limit.

For all pre-sale and after-sale services, we're always happy to help!

Catalina Long Sleeve Dress In Black

DISPATCH TIME

SHIPPING TIMES & COSTS

DELIVERY INFORMATION

Return Policy

Exchanges

Faulty Item Return

You may also like

Help & Support

Company Info

Policies

Cart