Privacy Policy

Privacy Policy

NEXAMART COMMERCE LTD (“we”, “us” or “our”) is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

NEXAMART COMMERCE LTD
Company Number: 17332328
Registered Office: UNIT 82A JAMES CARTER ROAD, MILDENHALL, BURY ST EDMUNDS, IP28 7DE, United Kingdom
Email: info@nextechui.com

2. Information We Collect

We may collect the following personal data:

• Name and contact information (email address, phone number, delivery address)
• Payment information (processed securely by our payment providers; we do not store full card details)
• Order history and purchase preferences
• Technical data (IP address, browser type, device information) via cookies

3. How We Use Your Data

We use your personal data for the following purposes:

• Processing and delivering your orders
• Communicating with you about your orders and account
• Complying with legal obligations (e.g. tax and accounting requirements)
• Improving our website and services
• Sending marketing communications (only with your consent)

4. Legal Basis for Processing

We process your data under the following legal bases:

• Contractual necessity: to fulfill your orders
• Legal obligation: to comply with UK law
• Legitimate interest: to improve our services
• Consent: for marketing communications

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Order records are typically retained for 6 years in compliance with UK tax law.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at info@nextechui.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

7. Cookies

Our website uses cookies to improve user experience and analyse website traffic. By using our site, you consent to our use of cookies. You can manage cookie preferences through your browser settings.

8. Third-Party Services

We use trusted third-party services for payment processing, delivery, and website analytics. These providers only receive the data necessary to perform their functions and are compliant with UK data protection law.

9. Contact

For any privacy-related enquiries, contact us at info@nextechui.com.